This has been an excellent experience. Steve and his team were prompt, courteous, professional, and efficient. The results of stripping and then polishing our 20-year-old travertine are outstanding. In addition, Steve is funny and fun to work with. We would engage this company again in a heartbeat and recommend them without reservations.
1st Floor Surface Care repaired and refinished our marble floors this spring. Our home was built in 2005 and we installed marble floors on about 2/3rds of the first floor. Upon completion of building our home, we leased our home for about 7 years. The lesser did nothing during this period of time to care for our floors, they looked horrendous.
We contacted 1st Floor Surface Care to see if the floors were salvageable at all. They explained what and how they could bring them back. 1st Floor Surface Care did it all as we were out of town. The marble floors look better than they did when installed. They glow with a luster as never before and the project was finished with hardly an item out of place. 1st Floor Surface Care is dependable reliable and friendly like a good neighbor. We would recommend 1st Floor Surface Care to all!
Scott and his team restored our travertine floor to a more beautiful sheen. It utterly improved the appearance of our entire home. He gave us a quote just before we left in the spring, actually followed up with us before we returned in the fall, and came when we returned. He did exactly what he said he would do every step of the way! A very professional crew and the results show it.
We have referred our customers to 1st Floor Surface Care in several instances. 1st Floor always handles the work with honesty and integrity and completes the work on time and with professional results. I will never hesitate to refer them for any stone or tile job. They are true professionals in every sense of the word.
Thank you both I am smiling as I walk around barefoot!!!! Thrilled with the floors! Thank you!!!!!!
Excellent company!!! Had new tile installed in our master bathroom by a superb contractor. We thought the tile would need to be taken out and replaced it was such a disaster. In a last-ditch effort, we called Scott. He and his team spent the better part of the day scrubbing, re-sealing the grout, and cleaning/repairing the tile. The floor is now perfect! Scott saved us thousands of dollars! Absolutely 100% professional and reasonably priced. There is no reason to call another surface care company in the Lowcountry. Thank you, Scott and team. We are extremely happy!
I called Scott at 1st Floor Surface Care to polish two marble vanities that had been damaged by using the wrong cleaner. He responded immediately, scheduled an appointment, and took care of the problem. He was professional and punctual. I would highly recommend him and their company.
Scot and crew were "spot on" with the entire experience we had with our travertine refinishing and tile grout color sealing. From the initial estimate, throughout the process and the personal follow-up, all was done with professionalism and true customer care. Highest marks for this team... they delivered 100% on their promise!!!
We were given a thorough explanation of how the work would be done and the results we could anticipate. The crew did an excellent job. They were polite, friendly, and professional. We had a large job that took multiple days. At the end of each day, all the furniture was put back in its original position. We highly recommend 1st Floor Surface Care.
Recently, Scott and team completed a major project for me. It involved patching, cleaning, polishing and sealing more than 3,000 square feet of travertine floors and cleaning and sealing seven stone countertops in bathrooms. Based on recommendations I had received, I had expected them to do a very good job. I must say that they greatly exceeded my expectations. They showed up each morning at the agreed-upon time, they worked hard all day, and they cleaned up each night before they left my house. The floors and countertops look terrific. I am extremely happy with the work they did for me. I would hire them again and enthusiastically recommend them to all my friends and neighbors.
I highly recommend Scott and his colleagues at 1st Floor Surface Care. They are very courteous, knowledgeable and do a fantastic job! On-time, extremely neat, and generous in giving advice on the best products to use to keep our granite and marble looking great. You will be pleased when you use their services!
Scott and his crew did a refurbishing of our travertine throughout our home last week. The results are AMAZING! It came out even better than we expected. The team was extremely professional and careful with everything as they moved items around. They also sealed our granite countertops in our kitchen. We are having them come back in about a month to do some sealing work in our bathroom. We highly recommend them! Wish we had known about them we when bought our home 6 years ago.
The guys are very efficient and professional. Our floors look beautiful and are easier to clean. We also have a marble floor that I was ready to replace. They brought it back to life. We are extremely happy with the results. I would highly recommend 1st Floor Surface Care.
Scott, you did great work and Mary was pleased. I hope we can maintain the look for a long time, thanks.
We have a four-year-old home in Riverbend that we purchased last summer. The floors are travertine throughout the main living areas and baths. Our kitchen had large blotchy discoloration areas due to the previous owners' damage. Not sure what they did to it. We had three different professionals from the area visit for a consultation on how to correct the problem.
When I asked the first company to give me a referral to other contractors they suggested Scott. What a compliment from a competitor! Out of the three contractors Scott was worth every dollar paid, but that was not my purpose. I wanted my floors to look like new. The other contractors were not sure if that was possible. However, Scott knew what had caused the problem as soon as he looked at it and guaranteed me that he could make me happy with his results. That was a long explanation but one I feel says it all. My floors look and feel clean and wonderful. Thanks to Scott and his crew. Another great aspect is that they move everything for you and put it back exactly as it was prior to cleaning. I can not say enough praises for their workmanship.